Privacy Policy

1. Who We Are

LeadSites is a premium managed website service operated by Elevora Technologies. For privacy-related questions, contact: elevoratechnologies@gmail.com

2. Information We Collect

2.1 Information You Provide Voluntarily

When you contact LeadSites, fill out a form, request a free audit, message us on WhatsApp, enquire about a plan, or purchase a service, we may collect:

• your name;
• mobile number / phone number;
• WhatsApp number;
• email address;
• business name;
• business category / industry;
• city / service location;
• website URL;
• social media links;
• business goals and website requirements;
• information submitted for audit or consultation purposes;
• content, images, logo files, service descriptions, offers, testimonials, pricing, and branding details shared for website creation;
• domain-related information, if relevant to setup or migration;
• any other information you voluntarily submit through forms, calls, WhatsApp, email, or project onboarding.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address;
• browser type and version;
• device type;
• operating system;
• pages visited;
• session activity and page interactions;
• time and date of visit;
• referral source;
• approximate geographic location;
• diagnostic, performance, and analytics information.

2.3 Client Project Information

If you become a LeadSites client, we may also collect and process information necessary to build, host, manage, and support your website, including business information, content, photos, logos, testimonials, and other creative materials required for technical setup and service delivery.

3. How We Use Your Information

We may use your information for the following purposes:

• to respond to your enquiries, website audit requests, consultations, and service requests;
• to contact you by phone, WhatsApp, email, or other available channels regarding LeadSites plans or your enquiry;
• to evaluate your business needs and recommend a suitable LeadSites package or website approach;
• to create, deliver, host, manage, maintain, and support your website;
• to set up contact forms, lead capture mechanisms, and WhatsApp enquiry delivery systems;
• to process payments, issue invoices, manage renewals, and maintain service records;
• to improve our website, services, communication, and conversion process;
• to maintain internal records, provide support, and resolve disputes;
• to protect against fraud, abuse, technical misuse, or security incidents;
• to comply with legal obligations and enforce our terms and policies.

4. WhatsApp, Calls and Follow-Up Communication

LeadSites often operates through enquiry forms, WhatsApp conversations, calls, and follow-up communication. By submitting your contact details to us, you agree that we may contact you regarding your enquiry, package recommendations, onboarding requirements, project progress, renewal reminders, or support-related communication.

You are responsible for ensuring that the contact details you provide belong to you or that you are authorized to use them.

5. Cookies, Analytics and Tracking Technologies

LeadSites may use cookies, analytics tools, pixels, scripts, and similar tracking technologies to understand how visitors interact with our website, improve performance, evaluate enquiry-generating pages, measure marketing effectiveness, and support remarketing where applicable.

For more information, please review our Cookies Policy.

6. How We Share Information

We do not sell your personal information for monetary consideration. However, we may share information in the following circumstances:

6.1 Service Providers and Business Operations

We may share information with trusted third-party vendors, tools, or service providers who assist with hosting, domain coordination, analytics, communication, storage, payments, technical support, or internal operations.

6.2 Technical Delivery of Your Website

Where necessary to provide your LeadSites service, information may be processed through domain vendors, hosting infrastructure providers, communication tools, form systems, analytics tools, or other technical providers involved in operating your website or managed service environment.

6.3 Legal Compliance and Protection

We may disclose information where required by law, court order, legal process, or where reasonably necessary to protect our rights, prevent fraud, investigate misuse, enforce agreements, or comply with lawful requests.

6.4 Business Transfers

If Elevora Technologies or LeadSites undergoes a business transfer, restructuring, merger, or asset sale, information may be transferred as part of that transaction subject to applicable law.

7. Managed Website Environment and Client Data

LeadSites is a managed website service. This means we may manage the hosting environment, technical website setup, and operational infrastructure connected to the client website during the active plan term.

The client remains responsible for the lawfulness of their business operations, customer communications, claims, and any personal data they collect from their own customers through the website. LeadSites acts as a website service provider and technical partner, not as the legal owner of the client's customer relationships or the client's underlying business obligations.

8. Data Retention

We retain personal information for as long as reasonably necessary for business and legal purposes, including responding to enquiries, managing website projects and yearly plan renewals, maintaining service and billing records, providing support, and complying with tax, accounting, legal, and operational obligations. Retention periods may vary depending on the nature of the information and the status of the client relationship.

9. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no website, online transmission, or storage system can be guaranteed to be completely secure. While we take reasonable steps to safeguard information, we cannot guarantee absolute security.

10. Your Choices and Requests

Subject to applicable law, you may contact us to request correction of inaccurate personal information, ask questions about information you have shared with us, request deletion of certain information where appropriate, or opt out of non-essential promotional communication where applicable.

We may retain certain information where necessary for legitimate business purposes, contractual performance, legal compliance, recordkeeping, fraud prevention, or dispute resolution.

11. Third-Party Links and Platforms

Our website may contain links to third-party websites, social media pages, WhatsApp links, payment links, or external services. We are not responsible for the privacy practices, security, or content of third-party platforms. You should review their own policies before interacting with them.

12. Children's Privacy

LeadSites is intended for business owners, professionals, and adults. Our services are not directed to children, and we do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations, or business practices. The updated version will be posted on our website with a revised date.